Multilingual IVRs

Enhance your service offering and engage more customers in the languages they speak.

Our intuitive, multilingual Interactive Voice Response, or IVR solutions allow customers to self-serve and connect with your business in the languages they prefer.

Pre-Record in 125+ Languages

Connecting Now can record specific messages about your services and offerings in multiple languages.

Your customers can then simply dil your dedicated service number and select their required language to hear those messages. Our self-service IVRs allow your customers to listen to tailored, pre-recorded messages in the languages of their choice, 24/7.

Customised for you

Connect Now's team can support your business with the end-to-end development of your multi-lingual IVR solution based on your business needs.

Hosted on our network, they allow you to extend your service into any language you need, so you can support more customers in the languages they prefer.

Customer empowerment

Our self-service solutions allow migrant customers to drive their own experience and communicate in a way that works for them.

Your brand, your voice

Our multilingual IVR solutions can be tailored to match your brand tone and voice, allowing you to better connect with customers in whatever languages they speak.

Cost effective communication

No annual subscriptions are required - just pay for what you use when you use it.

24/7 support

Need help? We're on-hand to support your business solutions when you need us.

Cross-channel solutions

We provide language solutions for companies covering all key customer channels and touchpoint. These include phone and video conferencing interpretation, IVR translations, web and app content translation, video and audio asset translation, and customer document translation.

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Connect with your audience using credible translation and interpreting services.

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Location

Spaces Works Office
Level 7
50 Albert Street
Auckland 1010

Connecting Now recognises the unique role of Māori as Tangata Whenua and embraces Te Tiriti o Waitangi recognising Māori as tino rangitiratanga of Aotearoa while embracing the three guiding principles of the Treaty – Partnership Participation and Protection.

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