Enhance your service offering, empower your customers
Our intuitive, expert multilingual Interactive Voice Response, or IVR, solutions allow customers to self-serve and connect with you faster and in-language.
Record specific messages about your services in multiple languages. Then your customers can just dial a dedicated number and select their required language to hear it. Our self-service IVRs allow your customers to listen to tailored, pre-recorded messages in the language of their choice, 24/7.
Our engineers develop your multilingual IVRs based on your scope of work. Hosted on our network, they allow you to extend your service into any language you need. Depending on what your business requirements are, we help you customise solutions for maximum efficiency, zero hassle and continuous productivity.
Our self-service solutions allow migrant customers to drive their own experience and communicate in a way that works for them.
Your brand, your voice
Our multilingual IVR solutions can be tailored to match your brand tone and voice, allowing you to better connect with customers in whatever language they speak.
Access real-time business intelligence reporting to track usage at any time.
Our professional products, services and customer support is available whenever you need it most.
Cost effective communication
No annual subscriptions are required - just pay for what you use when you use it.
We've provided omni-channel solutions for companies in the retail, non-profit, and government sectors, among others.
Connecting Now recognises the unique role of Māori as Tangata Whenua and embraces Te Tiriti o Waitangi recognising Māori as tino rangitiratanga of Aotearoa while embracing the three guiding principles of the Treaty – Partnership Participation and Protection.