Terms of Service
Introduction
Welcome to Connecting Now. These Terms of Service (“Terms”) govern access to and use of our systems, platforms, and services. By using our services, clients, contractors, and external users agree to comply with these Terms.
Our commitment is to provide secure, reliable, and available systems, in line with our information security program and industry best practices.
Definitions
For the purposes of these Terms:
- “Services” refers to any system, platform, or solution provided by Connecting Now.
- "Users” refers to clients, contractors, external parties, and employees who access Connecting Now systems.
- “Personal Information” refers to any data relating to an identifiable individual, in line with the Connecting Now Privacy Policy.
Security and Privacy Commitments
- Connecting Now protects all information in line with our Information Security Policy.
- Multi-factor authentication (MFA) and strong password controls are required for access to our systems.
- “Personal Information” refers to any data relating to an identifiable individual, in line with the Connecting Now Privacy Policy.
- User data is only accessible by authenticated users through secure login with unique IDs and passwords.
- We conduct annual reviews of our security and privacy practices to ensure ongoing compliance.
Availability Commitments
We aim to ensure that our services are available when needed, with continuity measures in place to minimize downtime.
Regular backups are performed to protect customer data and ensure recovery in the event of incidents.
In the event of system outages or disruptions, Connecting Now will take timely and appropriate action to restore services.
User Responsibilities
All users accessing Connecting Now systems agree to:
– Use unique credentials and keep them secure.
– Not share accounts, passwords, or authentication methods with others.
– Immediately report suspected unauthorized access or misuse of accounts.
– Maintain the confidentiality of information obtained through our systems.
– Comply with applicable laws, regulations, and these Terms when using our services.
Prohibited Activities
Users must not:
– Attempt to bypass or disable security controls.
– Access or attempt to access systems or data without proper authorization.
– Engage in illegal, unethical, or malicious activities, including introducing malware.
– Use Connecting Now systems for personal gain, harassment, or unlawful purposes.
Intellectual Property
– All software, documentation, and materials provided by Connecting Now remain our property unless otherwise agreed in writing.
– Users may not copy, distribute, or reverse-engineer any Connecting Now intellectual property without explicit consent.
Termination of Access
– Connecting Now reserves the right to revoke access if a user violates these Terms, our policies, or applicable laws.
– Access will also be terminated upon the end of employment, contract, or engagement.
Limitation of Liability
Connecting Now will take commercially reasonable measures to provide secure and available services. However, Connecting Now is not liable for interruptions, data loss, or damages arising from circumstances outside of its reasonable control, including force majeure events, third-party service outages, or user misuse.
Updates and Reviews
– These Terms will be reviewed and updated at least annually.
– Continued use of Connecting Now systems following updates constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Users agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.
Contact
For questions about these Terms or to report concerns, contact:
Connecting Now
Email: [email protected]
Address: Level 6/1 Willis Street
Wellington Central
Wellington 6011
New Zealand
